Pilar
Moreno Mena
AIOps Product Manager for Managed Services at Thoughtworks
"From UX to Shaping AI Operations: navigating a career shift in one year"
"From UX to Shaping AI Operations: navigating a career shift in one year"
Thu May 14 - 2:30 PM EDT/New York (See in local time)
Add to Calendar
05/14/2026 2:30 PM
05/14/2026 02:40 PM
America/New_York
#WTGC2026
"From UX to Shaping AI Operations: navigating a career shift in one year"
#WTGC2026
"From UX to Shaping AI Operations: navigating a career shift in one year"
https://www.womentech.net/ringcentral
https://www.womentech.net/ringcentral
"From UX to Shaping AI Operations: navigating a career shift in one year"
"From UX to Shaping AI Operations: navigating a career shift in one year"
Don’t miss out and join visionaries, innovators, and thought leaders from all over the world at the Women in Tech Global Conference.
Vote by Sharing
Unite 100 000 Women in Tech to Drive Change with Purpose and Impact.
Do you want to see this session? Help increase the sharing count and the session visibility. Sessions with +10 votes will be available to career ticket holders.
Please note that it might take some time until your share & vote is reflected.
Session: From UX to Shaping AI Operations: navigating a career shift in one year
Moving from UX into driving AIOps strategy in just one year meant learning fast while consciously harvesting existing skills rather than starting from zero. This session reflects on how experience in understanding people, framing problems, and navigating ambiguity became assets in a new domain. It explores the realities of career change, from imposter syndrome to confidence building, and how reusing what you already know can accelerate growth and create impact when entering unfamiliar technical and strategic spaces.Key Takeaways
- Career change does not mean starting from scratch
- Ambiguity is your friend
- Your strongest assets are your non-traditional skills
- Acquiring technical knowledge is not as scary as it seems
Bio
Pilar Moreno Mena leads initiatives at Thoughtworks focused on shaping how AI is adopted within services and operations. Drawing on experience in human centered digital transformation, she brings an adoption focused perspective to organizational change and capability building across teams.